We recognize that understanding is central to the customer service experience. To humbly serve is to seek a genuine and clear understanding of your needs and expectations throughout the homebuying process. Your new home is more than just a transaction, it is the culmination of a lifetime of planning, and the service we offer recognizes that.
Each employee at Dorn Homes is empowered to find ways to improve your homebuying experience. That means solving problems should they arise and taking steps to prevent them in the future. It means open and clear communication with homebuyers so you won’t have to worry about the unexpected. We treat every house as if it were our own home.
Make It Right
Our commitment to make it right is a commitment to do the right thing, every time. We won’t take shortcuts finding a solution to your needs, we’ll take responsibility, we’ll own it, and we’ll make it right.
Your experience is our priority in every interaction you have with Dorn Homes. Through open communication and humble service, we’ll strive to offer an experience that doesn’t just exceed your expectations but delights you.
Core Values Award Recipients
It’s easy for a company to write core values and publish them on a website, it is another matter to actually live by them. At Dorn Homes these values are alive in everyday life. Every quarter we recognize a team member that has gone above and beyond to demonstrate each of our Core Values. It is a part of our culture to celebrate and recognize these values in our team members and trade partners. Congratulation to all of our Core Value Award winners!